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Managing Users in Bowimi

As an Admin, you can add, remove, and edit users in your Bowimi account. Follow these steps carefully to manage your team.

 

Pre-requisites

  • You must have admin access to manage users.
  • If you do not see the admin tab or cannot perform these actions, please contact your leadership team or Bowimi Support.

 

Steps:

    1. Log in to your Bowimi account:



     2.  Navigate to the Admin Tab.




Remove a User:
  • In the user list, find the person you want to remove.



  • Click the Bin icon 🗑️ next to their name.


  • Confirm the action if prompted.

 

 Edit an Existing User’s Role:
  • Find the user whose role you want to change.



  • Click the Pencil icon ✏️ next to their name.



  • In the pop-up window:
    • Choose the new role from the drop down list.


    • Click Save.



Add a New User:
  • Click the ➕ Add User button.


  • In the pop-up:
    • Enter the new user’s email address.



    • Select their role to control their access.



    • Click Save.



  • The user will get an email invitation to join Bowimi.

 

 

Troubleshooting:

  • Can’t add a user?
    • Your account may have reached its seat limit.
    • To check:
      1. Click the ➕ icon again in the user tab.

      2. Select the Subscription button in the pop-up menu.

      3. Manage or upgrade your seats using the Bowimi account email address.

  • Still having issues?
    • Contact the Bowimi Support Team for help.